Flight 686 dec 26 2015 My partner & i had been informed the wrong transfer terminal gate in charlotte on aircraft gonna freeport in place of nassau. I went to flight attendant powering counter to explain flight. He looked at me amusing when i stated nassau smirked never ever looked at my ticket to clarify Location This flight was an hour or so delayed so there was no hurry.
only documents starting with SMITH, is going to be exhibited. Specific names are stored inside the database by previous title accompanied by very first identify or initial title First.
I am a disabled veteran who has to utilize crutches and this was extremely really hard for me. I'd specifically booked a flight that only had just one end to verify I'd be able to make the trip.
Recent flight from Austin to Ft Myers on which I had requested wheelchair aid did not present any jetway aid and Totally very little in Ft Myers from aircraft to baggage declare and NOONE to talk to.
In April 2014 I used to be presented a voucher for assisting using an ill individual on considered one of yur flights. However resulting from some unforeseen situations I have not been in a position to make the most of the voucher.
There exists a middle aged African American lady with a brief hair Minimize and Eyeglasses at your Philadelphia Airport spot who refused to give me her entire title After i requested it as a result of her despicable Perspective. She finally told me her identify was “D†and hid her title badge as she stated this. “D†won't are worthy of a career in consumer service and particularly not as part of your first class check in location in which I encountered her. As I rushed previous the lengthy TSA line on the self service ticketing counter with only forty minutes till my flight departed I was delighted to determine there was a totally free kiosk. I started to retrieve my reservation and midway by this process “D†walked as much as me and claimed “This really is for first class passengers only†I seemed up within the display confused because there wasn’t any indicator or indicator which the kiosks had been first-class kiosks and Furthermore I wondered how “D†realized I had been or was not firstclass and why she would make this kind of an assumption. I replied “Justification me?†“D†condescendingly stated “These kiosks are for first-class travellers onlyâ€.
january 26 my son flew non stop from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He documented with the airport that his bag did not come from the airplane. The Girl for the booth checked the declare ticket. The bag experienced not left St. Louis. She gave him a locator range and instructed him they would be contacting him quickly. They might not come across it so they sent him a Check This Out sort to fill out of his belongings within the bag. He despatched it in.
Undoubtedly the worst traveling expertise I have at any time had with a domestic flight! Late stry for no obvious explanation and took forty mins for getting to terminal. Then A different 40 to get bags. Horrible.
PS I'd her on the return flight and it had been evenm better she life during the Phillie location And that i lived in the same location for few years so we experienced a dialogue about that .
I used to be on hold with reservations a number of instances for quite extensive periods of time. One AA reservations and 1 agent told me it will Charge me an extra $189.00 to fly out up coming morning then said that flights were booked subsequent day.
If I can do this, why can’t do that? Listed here’s a suggestion. Considering that the agents simply cannot see USAIR, Why don't you give them use of the online world to allow them to see obtainable USAIR flights? There have been numerous USAIR flights that will have cared for no less than fifty percent in the people who needed to flights.
I used to be scheduled for your flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport currently, boarding at two:forty two departing at three:50. Me and three Some others , sitting during the assigned gate, under no circumstances heard the boarding announcement. As soon as we recognized folks were boarding went towards the gate and were turned away. It was 3:04 PM once we were advised this. Head you the gate just shut two minutes prior and we sat and viewed the aircraft entrance of us for an additional twenty minutes. Men and women ended up even now dropping off bags and boarding the aircraft . When asked why we could’t board the plane, we have been chastised via the personnel for not listening. The gate was crowded, and noisy. I'm able to inform you we couldn't listen to your employees.
contacting an actual individual at AA client service is close to extremely hard. The Web-site checklist a contact number, that is for cargo and that only references a web site that's no help whatsoever.
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