My complaint is, on March 8th. My luggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it experienced arrived, it absolutely was sent. Having said that, the baggage had been destroyed and taped up. I identified as in a criticism immediately. I were givin numerous cellular phone numbers and the firt 1 was just a recording to leave my cellular phone and someone would get back to me.
LIES. American Airways has lied to me repeatedly. My bag did not arrive in the airport. I used to be expecting an extended timeframe within the carousel and no baggage came out for my flight. Nor did any one within the baggage Office environment that experienced a transparent perspective in the carousel appear out to state nothing would be coming. I checked in the Office environment and so they then claimed there was NO Motive why my suitcase shouldn’t have arrived. They were to ship my suitcase to me at my lodge. At 2:24 PM I acquired a cellphone call from a recorded concept indicating my bag was picked up and will be sent in just six hrs. LIE. I known as the delayed baggage selection and was instructed it was picked up at three PM and can be shipped in just 6 several hours. LIE. I checked on the web this evening and it reported it had been picked up at 3 PM and could well be sent in six several hours. LIE.
Still endeavoring to obtain a person to help me with my concern. Have despatched a concept around the AA web site which has a response that designed no sense. Have termed and been explained to to ship the message. I attempted to response for the information that created no feeling and I gained an e-mail again stating that the e-mail address I responded to isn't is use.
I not merely had to squander $fifty in baggage service fees, but I experienced horrible landing by your pilots, incredibly crowded and smaller planes, rude flight attendants, and complete imbeciles that managed my luggage simply because they Obviously ended up illiterate and will not browse “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
I'll say she(AA) discovered a afterwards flight for me on A further airline,which I so appreciated,but she definitely might have much more enjoyable in working with me.
I even tried out contacting on the phone and got nowhere; all I could listen to can be a recurrent concept and Once i ask for to talk to consumer relations, I would get dangle up on.
AA missing my baggage in Miami by not acquiring it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to check standing. It took three times to receive my luggage And that i needed to travel to Panama City Aprt to get my luggage after Tallahassee Aprt bought it and despatched it to right here Atlanta then to Computer by Delta.
Incredibly dissatisfied re not enough acknowledgment of any soreness I encountered. Seems like a simple courtesy.
We need a published verification from American Airways to procedure our cruise insurance assert. Stating the circumstances of delays within the working day we traveled to board our ship.
I find it terrible to obtain my baggage go lacking in Miami on equally leaving and returning flights. I hope to get contacted instantly on how we will arrive at an arrangement concerning this. I will be doing a abide by up.
Intolerance even results in discrimination, severe misunderstanding and loss of do the job-several hours within an organisation. As a result cultural crash nearly spoils an organisation's have focus on. It damages the organisation's picture in general public and also to the authority. The apparent outcome is noticeable via decreasing brand loyalty, lessen income as well as lower inventory value.
I are actually touring with American Airlines for a few years now and am now extremely stunned at a new incidence. I'd just gotten back again from holiday to realize that my suitcase was lacking. American Airways told me I had been alleged to get it back again the following day, however I only received it two days later and found that my suitcase were ripped open up and destroyed.
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I not long ago took a flight from JFK to St Thomas on the Saturday 8 am flight and had essentially the most helpful, successful knonwledgable flight attendant she was wonderful. I might like to thanks her for making my trip much more pleasing.